CloudSigma Manila 2, Philippines
[MNL2] Payment Issues
Update - CloudSigma wishes to kindly remind you that the issue regarding saving new credit cards into your account is still ongoing.

We wish to assure you that we are working on the issue and that we will inform you as soon as we have any updates on the matter.

Please accept our apologies for the inconvenience.
Oct 16, 2025 - 17:18 UTC
Update - CloudSigma wishes to kindly remind you that the issue regarding saving new credit cards into your account is still ongoing.

We wish to assure you that we are working on the issue and that we will inform you as soon as we have any updates on the matter.

Please accept our apologies for the inconvenience.
Sep 25, 2025 - 06:09 UTC
Update - CloudSigma wishes to kindly remind you that the issue regarding saving new credit cards into your account is still ongoing.

We wish to assure you that we are working on the issue and that we will inform you as soon as we have any updates on the matter.

Please accept our apologies for the inconvenience.
Sep 22, 2025 - 21:55 UTC
Update - CloudSIgma wishes to kindly remind you that the issue regarding saving new credit cards into your account is still ongoing.

We wish to assure you that we are working on the issue and that we will inform you as soon as we have any updates on the matter.

Please accept our apologies for the inconvenience.
Sep 18, 2025 - 13:46 UTC
Update - CloudSigma would like to inform you that we are still working on fixing the issue with saving credit cards.

We apologize for the inconvenience and appreciate your patience.
Sep 17, 2025 - 13:29 UTC
Identified - CloudSigma would like to inform you that the issue in our Manila 2 cloud has been partially mitigated and that payments are once again possible. However, there is still an ongoing issue with the ability to save payment methods or save credit cards.

We wish to assure you that our team is working towards resolving the issue.

Please accept our apologies for the inconvenience.
Sep 16, 2025 - 16:02 UTC
Investigating - CloudSigma would like to inform you that there is an ongoing issue with payments in our Manila 2 cloud, failing in our WebApp.
Our team is actively working on resolving the issue.

If you are facing issues with subscriptions expiring, please contact support via the WebApp chat or at support@cloudsigma.com and they will assist you.
Sep 16, 2025 - 07:08 UTC
Uptime over the past 90 days. View historical uptime.
Manila 2 Cloud ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[MNL2] API Server Maintenance Oct 29, 2025 12:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 2 cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Posted on Oct 22, 2025 - 01:39 UTC
System Metrics Month Week Day
Latency from Asia-Pacific
Fetching
Latency from North America
Fetching
Latency from Europe
Fetching
Latency from Latin America
Fetching
Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
[MNL2] Hardware Maintenance to be announced
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Manila 2 cloud location was completed successfully. The maintenance aimed at installing additional components in a few of the storage nodes sustaining the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 16, 17:34 UTC
Verifying - CloudSigma would like to inform you that the previously announced hardware maintenance at our Manila 2 cloud location has been extended by an additional 5 hours. During the maintenance, we are installing additional components in a few of the storage nodes sustaining the cloud.

IMPACT:
There will be no additional impact. There will be no downtime on already existing customers’ virtual machines, hosts, network accessibility, or any other running services.
Oct 16, 16:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila 2 cloud location. During the maintenance, we will be installing additional components in a few of the storage nodes sustaining the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Oct 12, 18:07 UTC
Oct 15, 2025

No incidents reported.

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